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Privacy Policy

Last updated: 1 January 2026 · Effective: 1 January 2026

FT Consulting Partners (“FT Consulting Partners,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect through our website at ftconsultingpartners.com (the “Site”), how we use and safeguard it, and the rights available to you. We are based in Toronto, Ontario, Canada, and act as the data controller for personal information processed through the Site.

1. Scope

This Policy applies to personal information collected through the Site and through related communications such as proposal requests, resource downloads, and email enquiries. It does not apply to third-party websites we link to, or to information governed by a separate engagement or confidentiality agreement between us and a client.

2. Information we collect

Information you provide

  • Proposal (RFP) requests: name, company, work email, service of interest, indicative timeline, and the details you choose to include.
  • Resource downloads & subscriptions: name, company, and email submitted to access materials such as our Transformation Readiness Scorecard.
  • Correspondence: information contained in emails or messages you send us.

Information collected automatically

  • Usage & device data: IP address, browser type, pages viewed, referring URLs, and similar analytics data.
  • Cookies and similar technologies: as described in our Cookie Policy.

3. How we use your information

  • To respond to proposal requests and enquiries, and to provide requested resources.
  • To operate, maintain, secure and improve the Site and our services.
  • To send relevant insights or updates where you have consented or where permitted by law (you may opt out at any time).
  • To comply with legal, regulatory and contractual obligations, and to protect our rights.

4. Legal bases for processing

Where Canadian law (the Personal Information Protection and Electronic Documents Act, “PIPEDA,” and applicable provincial laws) applies, we rely on your consent and on our legitimate business interests in operating the Site. Where the EU/UK General Data Protection Regulation (“GDPR”/“UK GDPR”) applies, our lawful bases are: your consent; performance of, or steps to enter into, a contract; compliance with a legal obligation; and our legitimate interests in running and improving our business, balanced against your rights.

5. How we share information

We do not sell your personal information. We share it only with:

  • Service providers who process data on our behalf under appropriate safeguards — for example, our form-delivery provider (Web3Forms), email, hosting and analytics providers.
  • Professional advisers, and where required to comply with law, regulation, legal process, or a lawful government request.
  • Successors in connection with a merger, acquisition or reorganization, subject to this Policy.

6. International transfers

We operate globally and may process personal information in Canada, the United States and other jurisdictions. Where we transfer information across borders, we use appropriate safeguards consistent with applicable law (such as standard contractual clauses for transfers subject to the GDPR).

7. Data retention

We retain personal information only for as long as necessary for the purposes described here, to satisfy legal, accounting or reporting requirements, or to resolve disputes, after which it is deleted or anonymised.

8. Your rights

Subject to applicable law, you may have the right to access, correct, update, delete, restrict or object to the processing of your personal information, to withdraw consent, and to data portability. Residents of the EU/UK, California (under the CCPA/CPRA), and other regions may have additional rights, including the right to lodge a complaint with a supervisory authority or, in Canada, the Office of the Privacy Commissioner. To exercise any right, contact us at clientservices@ftconsultingpartners.com.

9. Artificial intelligence & automated processing

We may use AI-assisted tools to operate our business and improve our services. We do not make decisions producing legal or similarly significant effects about you based solely on automated processing without a lawful basis and appropriate safeguards. Where we use AI in client engagements, we do so under governed, transparent and human-supervised conditions.

10. Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

The Site is intended for business and professional audiences and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

12. Third-party links

The Site may link to third-party sites we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

13. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest revision, and material changes will be highlighted on the Site.

14. Contact us

FT Consulting Partners — Privacy Office
Toronto, Ontario, Canada
Email: clientservices@ftconsultingpartners.com

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